Effective September 4, 2026
Support
What normal Forempt support includes and where its boundary sits.
Contact
Email support@forempt.com from the address on your Forempt account. Include what you expected, what happened, and any error message. Do not email passwords, recovery codes, API keys, or confidential source files.
Response target
Normal Forempt support aims to acknowledge messages within two business days. This is a target, not a guaranteed service-level agreement. Security and account-access problems receive priority.
Included
Support covers sign-in, billing, exports, deletion, Forempt features, reproducible defects, and reasonable guidance on using the product. It does not include custom prompt writing, business consulting, third-party AI support, emergency response, or regulatory compliance advice.
Security
Report a suspected account or data-security issue to support@forempt.com with the subject Security. Do not include exploit payloads containing real customer data.